### 8 Top Brands on Social Media Customer Service: The Experiment

We love seeing social media customer service in action. While we’ve already reviewed the social customer service of many major brands on social media, including Netflix, Starbucks, Airbnb, and Nike, we wanted to take our research a step further. To do so, we chose eight companies based on the top five e-commerce industries in the...

**Author: Jessica Thiefels**  
Oct 21Nov 21

###### Tags:  
[e-commerce](https://juphy.com/blog/tag/e-commerce)  
[shopify](https://juphy.com/blog/tag/shopify)  
[e-commerce news](https://juphy.com/blog/tag/e-commerce-news)  
[social media customer service](https://juphy.com/blog/tag/social-media-customer-service)