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# Author: Doga Kıbıcı

###### Tags:

[e-commerce](https://juphy.com/blog/tag/e-commerce) [shopify](https://juphy.com/blog/tag/shopify) [e-commerce news](https://juphy.com/blog/tag/e-commerce-news) [social media customer service](https://juphy.com/blog/tag/social-media-customer-service)

**How to Add Facebook Chat Plugin to Your Website**  
Social customer service has become an ongoing process for every new business made in these modern times. Rather than supporting customers with classic methods, firms try to do it through online social platforms that we all know such as Instagram, Twitter, or Facebook. As a side of their presence on these platforms, businesses must have [...]

**How to Monitor and Manage Google Play Store Reviews**  
Have you ever read the reviews in Google Play Store before downloading an app, paid attention to how many of them there are, or how many stars the app has? Well, we all did and keep on doing it. Everybody would like to know whether something is worth it or not before having it. So [...]

**Unified Social Media Management**  
In this age of technology, we’re pretty much all aware at this point that social media usage is inevitable. As individuals we all use it, and so do businesses.

**Basics of a Universal Inbox**  
Universal inbox is basically a consolidated inbox that you can monitor and manage all of your communications, reviews, and notifications; from one single inbox.

**Team Inbox**  
What is a Team Inbox? Team inbox is basically a shared inbox that is reachable by multiple individuals. These inboxes are usually administrated by a team. This way not only you but every team member can see all new notifications about your business and monitor them in one place. Some shared team inbox solutions may [...]

**How to Respond to Positive Reviews?**  
In today’s age, we all search where we want to go, what to eat, what to buy from a certain place, what to do in a certain situation, how much does something cost in prior before we call in to action ourselves. We want to know, if the product we’re going to buy or the [...]